F.A.Q

675_3373446Q.  How long does it take to receive my letter?

A.  We mail your letter within 24-48 hours.


Q.  Who does the letter come from?

A.  The return address is Letters from Heaven


Q.  Can I order multiple letters?

A.  Yes, simply choose those letters at check out.


Q.  Will you mail internationally? 

A.  At this time, no, but we hope to add this service soon.


Q.  What forms of payment do you accept?

A.  We accept PayPal and Credit Cards.  You may use your credit card even if you do not have a PayPal Account.  Just click “pay with credit card” option.


Q.  Is there a minimum or maximum limit?

A.  There are no limits, select one letter or 100.


Q.  What about refunds?

A.  Since the service is complete at checkout, there are no refunds.

Q.  What are keepsakes?

A.  Keepsakes can be kept in your pocket or purse as a reminder of the loved one who sent your letter.